Delivery Information

At Home Insulations, we take pride in delivering high-quality insulation products, including XPS ceilings and various insulation materials, directly to your doorstep. To ensure that your order is delivered efficiently and safely, we have the following guidelines in place:

1. Delivery Process for Insulation Products

• For insulation products, we deliver stock orders within 3 to 5 days from the time of payment. This ensures quick and efficient delivery to meet your project timelines.
• There is a minimum order of 5 rolls required for product delivery. Please ensure your order meets this minimum quantity to arrange delivery.
• Delivery is charged separately and based on your distance (km) from us.

2. Delivery Process for XPS Boards

• XPS ceiling boards are delivered via large truck to ensure safe and secure transport. Our team is equipped to handle deliveries to locations in Johannesburg, Pretoria, Centurion, Durban, and Cape Town.
• Please note, XPS boards are cut to order, meaning we do not keep stock of pre-cut boards. Each order is processed and custom-cut based on your specific requirements, ensuring you receive the right size and thickness for your project.
• To guarantee delivery for the following week, all payments must be received by Thursday of the current week. This allows us enough time to prepare your order and schedule the delivery.
• Delivery is charged separately and based on your distance (km) from us.

Please note: that all ceiling boards are cut to order based on your specific requirements. As a result, we are unable to accept returns or offer refunds for products once they have been cut. We highly encourage you to double-check your measurements and specifications before placing your order to ensure the items are exactly what you need. If you have any questions or concerns about your order before it's processed, feel free to contact us, and we’ll be happy to assist you. Thank you for your understanding.

Delivery Locations

• We deliver to areas across South Africa, including Johannesburg, Pretoria, Centurion, Durban, and Cape Town. If you're outside these areas, please contact us for specific delivery arrangements.

If you have any questions or need assistance with your delivery, please don’t hesitate to reach out to our customer service team.

How To Order?

1. Visit our online shop for insulation prices and stock availability.
2. Add your product and quantity of rolls to the cart.
3. Fill out your delivery address and contact details.
4. We will email you the invoice after the order has been placed.
5. Once we have received your payment we arrange delivery

Business Hours

• MON:  8:00AM - 4.00PM
• TUE:    8.00AM - 4.00PM
• WED:  8.00AM - 4.00PM
• THU:   8.00AM - 4.00PM
• FRI:     8.00AM - 4.00PM
• SAT:     CLOSED
• SUN:    CLOSED

For more information Contact Us